Credit Note Tracker
GoKwik Success Pod · FY 25–26
⚙ Admin Console
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💌 Scan Gmail
+ Log Credit Note
⚙ Admin Console — DOA Approver Settings
Edit approvers and SLA days per CN type. Changes apply immediately.
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Approver Email Addresses
All CNs
Pending Approvals
Overdue
Approved
All CSMs
All types
All stages
Merchant
CSM
Type
CN Value
Stage
SLA Progress
Aging
Jira
Approvers
Actions
Log credit note
✕
Merchant name *
CSM *
Select CSM
Jiten
Atul
Deep
Anjali
Mayur
Ritik Arora
Jyoti Yadav
Sakshi Vyas
Jiten Sharma
KGV Santhosh
CN type *
Select type
Retro price change (ARR < 12L)
Retro price change (ARR > 12L)
Old dues (≤ 50K)
Old dues (> 50K)
Outage / Tech issue
MDR / UPI revision
Policy change / Fixed fee reduction
CN value (₹)
Date of issue
Reason / description *
🔗 Jira Ticket
Jira project
CS – Customer Success
CHECKOUT – Shopify Checkout
CE – Customer Engineering
GKP – GoKwik Platform
SA – Success & Accounts
Jira ticket number
Create Jira Ticket
Leave ticket number blank and click
Create Jira Ticket
to open Jira with CN details pre-filled. Paste the ticket number back here after creating.
✓ Jira page opened — paste the ticket number above
Approval chain (DOA)
Milestone tracker
Cancel
Save draft
Submit & send approval mail →
CN Detail
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Gmail CN Scanner
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